Owner FAQs

Yes. We are not allowed to discriminate against a tenant based on source of income. However, we are allowed to mandate certain credit score & rent-to-income requirements to ensure only the highest qualified tenants are placed in your property.

Yes. We are a fully licensed property management company, committed to upholding all industry standards, ethical practices, and state regulations.

Yes. We provide an emergency contact for urgent maintenance issues. General inquiries and non-emergency matters are handled during normal business hours.

Absolutely. We offer direct deposit (ACH) for owner disbursements, ensuring smooth and timely transfer of rental income.

Yes. Owners can review the lease agreement before it is signed. We typically handle the lease execution on your behalf unless you prefer to be directly involved.

Yes. In addition to property management, we can assist clients who are interested in buying or selling investment properties. Let us know your goals, and we’ll connect you with the right resources.

Owner disbursements are made on a consistent schedule, typically via direct deposit, after rent is collected and any applicable expenses are processed. Most owners receive their funds between the 5th and 10th of the month, depending on when rent is received, as well as holidays and weekends.

We offer multiple rent payment options, including secure online payments through our tenant portal. Late payments are addressed promptly and in accordance with lease terms and applicable laws.

Lease terms are generally 12 months, but we can adjust the duration based on market conditions or owner preference. Shorter or longer terms may be available upon request.

Typically equal to one month's rent. Security deposits are determined based on market standards, rental amount, and tenant qualifications, and are always compliant with state and local regulations.

We can begin managing your property as soon as all agreements are signed and your property is rent-ready. In most cases, we can get an agreement signed and a property on the rental market within a few days of your initial inquiry as long as it is vacant and rent ready.

We manage any residential type of property. Single family, small 2-4 unit properties, and 10-50+ unit apartment buildings.

Owners receive quarterly financial statements detailing income, expenses, and maintenance activity. Owners can monitor day-to-day financials in their owner portal, which is updated every couple of days. Additional or custom reports can be provided upon request.

Security deposits are held in a dedicated trust account, in full compliance with state and local laws. Deposit handling is transparent and documented for your records.